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Registration Will Open September 25, 2017

Refund & Credit Policy

Refund Policy:

THERE ARE NO CASH REFUNDS!


Credit Policy:

If you wish to withdraw from an event you may receive an event credit in a future USA Productions(USAP Events) event. You must notify us in writing or email. Please email info@usaproductions.org  your intent to withdraw and meet one of the following scenarios.

1) If for any reason, you notify USAP more than 30 days prior to the start of an event weekend of your withdrawal you will receive a 100% credit towards a future USAP Event (equal or lesser value) in the same year and 50% in an event up to the event credit date in the following year. This credit only covers the race entry fee. USA Triathlon Insurance – one day passes can be used within the year but cannot transfer into a new year, USAP processing fees and online registration fees will not be included in your credit.   Race credits cannot transfer into a new year unless USA Productions has provided an extended credit in writing.

2) If you have a medical reason and need to withdrawal, you will need to provide a signed doctors letter advising us that you are not able to compete. This letter must be received by USA Productions 10 days prior to the event weekend in order for you to receive your 50% race event credit in the same year. This credit only covers the race entry fee. USA Triathlon Insurance – one day passes, USAP processing fees and online registration fees will not be included in your credit.  Race credits cannot transfer into a new year unless USA Productions has provided an extended credit in writing.

3) If a member of your immediate family has a death or a medical emergency and it is within 10 days of the scheduled event, you will need to notify us in writing or email. The race director will consider each request on a case by case basis for future USA Productions LLC event credit.  USA Triathlon Insurance – one day passes, USAP processing fees and online registration fees will not be included in your credit.


Transfer Policy:

Event entry/bibs are not transferable to another person unless you contact USA Productions directly.  There is a $15 charge for applying the transfer and needs to be done within 14 days of the scheduled event.  USA Triathlon Insurance – one day passes will not be included in your transfer and the new participant will need to provide proof of USA Triathlon membership or pay the $12 one day fee at packet pickup.


Mail-in Entries:

Returned checks or declined credit cards will incur a $25 processing fee